M.B. DAV Public School Lohardaga is committed to providing a transparent and efficient online fee payment experience. The following refund policy outlines the terms and conditions under which refunds will be processed for payments made through the school’s online fee portal.

We collect several types of information for various purposes to provide and improve our Service.

1. Fees Once Paid
- Fees paid through the online portal will be considered final. The school reserves the right to approve or deny any refund requests.
2. Eligibility for Refunds
- Refunds are applicable only under the following circumstances:
- Duplicate Payment: In case of multiple payments made for the same fee, the excess payment will be refunded.
- Transaction Error: In case of a payment failure or error leading to an unprocessed or incomplete transaction, the amount deducted will be refunded.
- Excess Payment: If the amount paid is higher than the actual fee due.
3. Non-Refundable Fees
- The following fees are non-refundable under any circumstances:
- Admission fees
- Annual charges
- Any miscellaneous fees as specified at the time of payment
4. Procedure for Refund
- Refund requests must be made in writing to the school’s administrative office within 7 days of the payment date, providing full details of the transaction (e.g., payment date, amount, transaction ID).
- Upon receiving the request, the school administration will verify the details and process the refund if the request meets the eligibility criteria.
- The school reserves the right to ask for additional documents to validate the refund claim.
5. Refund Timeline
- Approved refund requests will be processed within 15 working days from the date of approval.
- Refunds will be made via the same mode as the original payment (e.g., bank transfer, credit card, etc.) unless otherwise agreed upon in writing.
6. Mode of Refund
- All refunds will be credited back to the original source of payment (e.g., bank account, credit/debit card). The school is not responsible for any delays caused by banking procedures.
7. Cancellation of Payment
- Fees once paid through the online fee portal cannot be canceled. However, requests for refund as per the eligibility criteria will be entertained.
8. Disputes
- Any disputes arising out of online fee payments will be subject to the jurisdiction of the courts located in Lohardaga, Jharkhand.
9. Changes to the Refund Policy
- M.B. DAV Public School Lohardaga reserves the right to modify or amend this refund policy at any time without prior notice.
For any questions or concerns regarding online fee payments and refunds,
Contact to MB DAV Public School, Lohradaga